| Eje: | Un Gobierno para Todas y Todos |
|---|---|
| Reto: | Buen Gobierno para la Regeneración Democrática |
| Indicador: | Porcentaje de satisfacción de los usuarios con relación a los servicios del Gobierno del Estado |
| Unidad de medida: | Porcentaje |
| Entidad Federativa | _2013 | _2015 | _2017 | _2019 | _2021 |
|---|---|---|---|---|---|
| Estados Unidos Mexicanos | 46.10 | 37.60 | 38.20 | 39.90 | 41.00 |
| Aguascalientes | 60.20 | 49.20 | 44.00 | 45.40 | 46.70 |
| Baja California | 58.60 | 38.10 | 41.00 | 44.10 | 39.60 |
| Baja California Sur | 57.70 | 53.40 | 46.30 | 55.00 | 50.60 |
| Campeche | 52.40 | 39.40 | 44.40 | 42.90 | 44.30 |
| Coahuila de Zaragoza | 57.10 | 43.80 | 46.60 | 46.00 | 50.50 |
| Colima | 72.70 | 52.70 | 49.50 | 49.10 | 44.50 |
| Chiapas | 39.40 | 25.90 | 31.80 | 31.90 | 38.70 |
| Chihuahua | 56.10 | 43.30 | 50.30 | 44.90 | 45.70 |
| Ciudad de México | 38.60 | 38.20 | 31.70 | 38.70 | 42.00 |
| Durango | 53.40 | 42.10 | 43.10 | 49.30 | 45.40 |
| Guanajuato | 56.10 | 43.60 | 47.70 | 47.30 | 50.00 |
| Guerrero | 32.50 | 27.10 | 37.80 | 37.80 | 34.80 |
| Hidalgo | 51.60 | 42.00 | 43.70 | 47.30 | 40.00 |
| Jalisco | 49.20 | 46.20 | 45.50 | 44.30 | 43.40 |
| México | 37.80 | 27.60 | 32.10 | 31.90 | 32.70 |
| Michoacán de Ocampo | 34.00 | 30.80 | 33.70 | 29.70 | 33.30 |
| Morelos | 41.70 | 30.80 | 32.80 | 32.70 | 31.40 |
| Nayarit | 59.90 | 54.40 | 47.70 | 49.80 | 54.70 |
| Nuevo León | 59.30 | 46.50 | 53.70 | 52.70 | 52.50 |
| Oaxaca | 32.70 | 24.00 | 26.10 | 26.80 | 28.40 |
| Puebla | 34.10 | 32.50 | 30.60 | 28.20 | 32.60 |
| Querétaro | 58.40 | 39.60 | 41.30 | 45.40 | 43.10 |
| Quintana Roo | 49.10 | 42.40 | 34.40 | 36.80 | 36.00 |
| San Luis Potosí | 38.80 | 37.70 | 38.40 | 39.90 | 40.00 |
| Sinaloa | 55.30 | 47.90 | 48.30 | 51.20 | 47.00 |
| Sonora | 48.50 | 39.50 | 40.50 | 46.00 | 42.40 |
| Tabasco | 33.40 | 26.10 | 28.60 | 27.20 | 34.90 |
| Tamaulipas | 49.00 | 37.10 | 39.20 | 39.20 | 40.40 |
| Tlaxcala | 44.10 | 46.90 | 42.00 | 43.50 | 44.10 |
| Veracruz de Ignacio de la Llave | 43.70 | 32.90 | 27.00 | 38.10 | 40.50 |
| Yucatán | 65.90 | 51.80 | 57.30 | 61.00 | 56.50 |
| Zacatecas | 49.70 | 35.40 | 31.30 | 30.30 | 32.70 |
